Student iCON

LOGIN

Click here : https://workspace.google.com/dashboard

What is Student iCON?

Student iCON is a suite of Google apps including email and other app services such as Google Classroom and Docs that helps to better support your learning in the following ways:

• Support self-directed and collaborative learning

• Enhance Teaching and Learning

• Support the Development of Digital Literacies

These useful applications will be provided progressively and will follow you throughout your learning journey from Primary School to Junior Colleges.

Student iCON Google apps

Jamboard and Meet: Brainstorm with your teachers and classmates on a virtual whiteboard over video conferencing.

Classroom: Access lesson materials easily and be alerted of upcoming assignment deadlines.

Drive: Share and collaborate on documents with your teachers and classmates easily.

Student iCON also includes Google Contacts, Google Calendar, Google Keep, Google Meet, Google Sites, Google Forms, Google Docs, YouTube and many other Google Apps and Services.

MS Office 365

Please read these Important information before installing the microsoft office apps on your personal devices.

To download and install the Office applications on your laptop or desktop, go to aka.ms/office-install and login with Student iCON ID and password. Refer to these instructions for more details.

Student can install and activate Microsoft Pro Plus on up to 5 desktops/laptops, 5 tablets, and 5 mobile devices.

Personal Data & Privacy

Parents will need to give consent for the student's use of MOE’s Centralised ICT Systems.

For the IT Applications (student iCON, Microsoft ProPlus and Zoom), MOE will use your child/ward’s personal data such as his/her name and class to set up user accounts. This data will also be used for the purposes of authenticating and verifying user identity, troubleshooting and facilitating system improvements.

In addition, the commercial providers of these Digital Tools (i.e., Google, Microsoft and Zoom) will collect and deal with user data generated by your child’s/ward’s use of these applications for the purpose of providing the required services and ensuring the tools function accordingly. The collection, use and disclosure of such data are governed by the commercial provider’s terms of use, which can be found in the following links:

• Student iCON: https://workspace.google.com/terms/education_terms_japan.html

• Microsoft Pro Plus: https://portal.office.com/commerce/mosa.aspx

All user data which is collected by MOE will be stored in secure servers managed by the respective vendors of our systems. The Government has put in place strong personal data protection laws and policies to safeguard sensitive data collected by public agencies such as MOE. Please refer to this website for more information on these laws and policies: https://www.smartnation.gov.sg/why-Smart-Nation/secure-smart-nation/personal-data-protection

FAQ

Q1. How can my child log in to Student iCON?

Student iCON is web-based. Students can use their web browser in their internet- enabled computing or mobile devices to visit https://workspace.google.com/dashboard to access Student iCON

Q2. Which Operating System or browser to use?

You can refer to the following table for the Operating Systems /browsers that are compatible.

Q3. What is the naming convention for Student iCON email address?

• The student’s email address will be based on (Full Name)@students.edu.sg.

• Any space in the full name will be replaced with an underscore.

• Should the student’s full name have words such as “Bte” and “s/o”, they will not appear in the email address.

• For cases where students share the same full name, we have added a numerical number (e.g. Jon_Tan_1, Jon_Tan_2) to differentiate their email addresses.

Q4. What is the password requirement?

• Password must be 8-24 characters long.

• Password must contain at least 1 lowercase letter(s).

• Password must contain at least 1 numeric character(s).

• Password must contain at least 1 uppercase letter(s).

• Password must contain at least 2 alphabetic character(s).

• Password must not be one of 3 previous passwords.

• Password must not match or contain first name.

• Password must not match or contain last name.

• Password must not match or contain user ID.

• Password expires every 360 days for primary school students. Users will be alerted via email 7 days before the expiry date.

• Maximum of 5 login attempts are allowed.

• The password has to be changed after subsequent password resets.

Q5. How do I download Microsoft Office to my personal devices?

• Please read these Important information before you install the microsoft office apps on your personal devices.

• After you log in to student icon, go to https://portal.office.com/account/ and follow the instructions on the link to download and install on your computer.

• Student can install and activate Microsoft Pro Plus on up to 5 desktops/laptops, 5 tablets, and 5 mobile devices.

Q6. What should I do when I have encountered one of the following problems:

• Error AADSTS900561 given by the Google website.

• Website does not load.

• Website keeps refreshing between two sites without loading any page.

• Website keeps refreshing itself without loading the page.?

1. Check that the browser is supported by Student iCON by referring to the Operating System / Browser table in Q2. Close the browser and reopen it. Navigate to https://workspace.google.com/dashboard and repeat the logging in procedure.

2. If the above does not work, use Incognito mode on your browser to login. Upon activating Incognito mode, proceed to https://workspace.google.com/dashboard and repeat the logging in procedure.

Q7. What should I do when I have encountered one of the following problems:

• My account is temporarily locked to prevent unauthorized use.

• I forgot my student icon password and need to reset it.

1. Inform the Form Teacher

2. Call the General Office at 6244 1600 who will log the case on your behalf